Alphabetical Sorting Must (Mostly) Die
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Summary:
Ordinal sequences, logical structuring, time lines, or prioritization by importance or frequency are usually better than A–Z listings for presenting options to users.
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- If users know the name of the thing they want, they can usually find it in the list pretty quickly.
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People Rarely Think A–Z
For most questions, either
- users don’t know the name of the thing they want, making A–Z listings useless; or
- the items have an inherent logic that dictates a different sort order, which makes A–Z listings directly harmful because they hide that logic.
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